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JCP&L Feedback Wanted at Public Meeting Monday

Company's president to meet with Board of Public Utilities in Basking Ridge.

The president of Jersey Central Power & Light (JCP&L) and members of the Board of Public Utilities will appear in Basking Ridge at a public meeting Monday to discuss the utility's response to Superstorm Sandy.

The state Board of Public Utilities issued a notice that the meeting will be held to solicit public comment on JCP&L's preparedness and responsiveness before, during and after Hurricane Sandy. The meeting will be held from 4 to 7 p.m. at the auditorium in the William Annin Middle School, 70 Quincy Road, Basking Ridge.

A second hearing will be held on Dec. 18 at the Hopatcong Middle School, 1 David Road, from 4 to 7 p.m.

The notice said additional hearings would be scheduled in December and in 2013.

Erin C December 10, 2012 at 02:58 AM
AMEN!
Cheryl McNamara December 10, 2012 at 02:37 PM
We all understand this storm was historic and all the damage was a shock to everyone. Set that aside, no one is arguing that fact JCP&L. I am however, interested to find out where the critical "fail point" was with their customer service. People called everyday as we were told to do by the utility themselves, only to be told at one point that we were not "important and better learn to wait." What??? Then when they came to make the repairs, the line workers informed us that our whole block was not on the repair list. While working on a repair on Mt Kimble they were tracing problems and discovered our whole block. These poor workers (from Missouri) were very frustrated by the poor communication. These are the examples of why people are so upset and still angry.
TCG December 10, 2012 at 03:14 PM
A meeting? Wow! This is where JCP&L does it's best to look and act responsive to the concerns of their customers. Customers who have no say in who provides power to our homes and who have no power to change providers if they don't like JCP&L. So this amounts to little more than a chance to vent to a bunch of suits who will walk out of the meeting howling in laughter because they know they have what amounts to a monopoly and that their contracts are safe forever. Don't waste your time.
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